Paul H Arnold
from Orlando, FL United States
Earlier this month we paid $30 and received your two "stand-alone 2015 free night certificates"
Upon receipt of same, we immediately attempted to use one of the certificates at an inn in Lancaster, SC - listed as one of the inns willing to honor a free night certificate with purchase of the first night.
But to our dismay, we discovered the following catch:
Innkeeper will honor only a certificate which is attached into the American Historic Inns. printed directory and will not honor merely the "stand alone free night certificate".
We have been dealing for years with your company and this represents the very first time such an issue has presented itself.
Please advise by return email how you plan to remedy this situation.
Thanking you and trusting you will find our request to be both fair and reasonable, we remain
Sincerely, Paul and Betty Arnold Orlando, FL 32819 407-616-7985 cell email@example.com 12:50 pm Monday, May 11, 2015
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